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service-omni-queue-deploy

authentic

Use to verify or create a Queue on a Salesforce org for a routable sObject (Case | Incident | MessagingSession | VoiceCall), discovered via its QueueSobject binding rather than by hardcoded name. Reuses whatever queue already routes the target sObject; with --create-if-missing it creates a Queue via the Metadata API (Group + QueueSobject) when none is bound and aligns its QueueRoutingConfigId to a caller-specified QRC. Returns created, reused, updated, or blocked. Triggers: verify or create a queue for Case/Incident/Messaging/Voice routing, align queue routing config, set up an Omni voice queue. Do not use to add users to the queue (service-omni-queue-members-assign) or for sObjects outside Case/Incident/MessagingSession/VoiceCall.

When not to use

• Only `Case`, `Incident`, `MessagingSession`, `VoiceCall` — extend by adding a dispatcher branch.
• Never deletes a queue or its `QueueSobject` rows, and never modifies queue members.
• Creation ships a minimal queue shape; exotic fields (`doesIncludeBosses`, email routing address) are not set.

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