domains / families / software-engineering / service-omni-supervisor-users-create

service-omni-supervisor-users-create

authentic

Use to create N Omni-Channel supervisor users on a Salesforce org via Anonymous Apex, using the supervisor{i}.<suffix>@example.com pattern with SOQL-based idempotency (re-runs skip existing usernames). Passwords are set via System.setPassword and handled fail-closed: the wrapper proves no active debug TraceFlag before setting a password, and otherwise leaves the user ACTIVE and reset_required. Triggers: create supervisor users, provision supervisor accounts, scaffold supervisor personas. Do not use on production customer orgs (blocked by the safe_to_write guard), to bind supervisors to OmniSupervisorConfig (service-omni-supervisor-config-deploy), or to assign the ContactCenterSupervisor permission set (service-omni-supervisor-permset-assign).

When not to use

• Username pattern and org suffix are fixed and never operator-configurable — that determinism is what enables idempotent re-runs.
• Creates only supervisor users; it never deletes or deactivates users, including orphaned supervisors from prior runs.
• Common User errors (`DUPLICATE_USERNAME`, `INVALID_EMAIL`, `LICENSE_LIMIT_EXCEEDED`) are translated into operator-friendly messages rather than surfaced raw.

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