domains / families / software-engineering / service-concierge-portal-generate

service-concierge-portal-generate

separate

Deploys an Agentforce Concierge portal on an LWR Experience Cloud site: provisions the site, configures Concierge components, sets up branding, wires the agent, enables guest access, and publishes. Use when the user wants to stand up a Help Portal / Agentforce Concierge portal — standalone or as the channel step in a Help Agent setup. Requires an existing, active Agentforce Service Agent on the org. DO NOT TRIGGER when the user only wants to embed a chat widget on an existing site (use service-digital-engagement-deployment-configure instead).

When to use

• stand up a Help Portal
• stand up an Agentforce Concierge portal
• channel step in a Help Agent setup
• provision portal site
• configure Concierge components
• set up branding
• wire the agent
• enable guest access

When not to use

• embed a chat widget on an existing site
• author the agent
• create a new agent

Skill page

Source