domains / families / general / thinking-five-whys-plus
thinking-five-whys-plus
separate
When a fault is localized and the proximate cause is known but the systemic root is not, chain evidence-linked whys with a counterfactual stop and a countermeasure.
When to use
- A fault is already localized to a component, path, or subsystem.
- The proximate cause is known, but recurrence or systemic root is not.
- Prior symptom-only fixes failed and the failure returned.
- You need prevention that addresses why the proximate cause was possible.
When not to use
- Fault is not localized or multiple candidate causes remain — discriminate first.
- Root is evidenced and actionable — fix it.
- No evidence can answer the next "why" — gather evidence.
- One-off error without a process, tooling, or design enabler.
- Selective defect needing IS/IS-NOT analysis.
- Forward failure forecasting before commitment.
Skill page
Source