domains / families / design / teslers-law

teslers-law

separate

Apply Tesler's Law — every process has irreducible complexity that someone must absorb. Use when deciding whether the product or the user carries it. For reducing apparent choice, use `hicks-law`.

When to use

• identifying unnecessary complexity shifted to users
• deciding product vs user responsibility for complexity
• distinguishing inherent from extraneous complexity
• applying smart defaults
• improving error messages
• optimizing multi-step workflows
• managing settings and configuration

When not to use

• reducing apparent choice

Skill page

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