domains / families / design / conversational-ux

conversational-ux

separate

Design voice and conversational interfaces — dialog flows, error recovery, and persona. Use when the interface speaks and listens rather than being tapped. For graphical input collection, use `form-design`.

When to use

• voice interfaces
• chatbots
• AI-driven conversational experiences
• dialog structure
• turn logic
• error recovery
• persona design
• multimodal voice and screen design

When not to use

• graphical input collection
• form design
• workflows better served by a form
• workflows better served by a table
• workflows better served by a menu
• tasks with many required fields
• complex parallel selections

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