domains / families / business / returns-reverse-logistics
Codified expertise for returns authorisation, receipt and inspection, disposition decisions, refund processing, fraud detection, and warranty claims management. Informed by returns operations managers with 15+ years experience. Includes grading frameworks, disposition economics, fraud pattern recognition, and vendor recovery processes. Use when handling product returns, reverse logistics, refund decisions, return fraud detection, or warranty claims.
| Repository | Path |
|---|---|
| LeoYeAI/openclaw-master-skills | skills/returns-reverse-logistics/SKILL.md |