domains / families / business / problem-statement

problem-statement

separate

Write a user-centered problem statement with who is blocked, what they are trying to do, why it matters, and how it feels. Use when framing discovery, prioritization, or a PRD.

When to use

• Articulate a problem from the user's perspective using an empathy-driven framework that captures who they are, what they're trying to do, what's blocking them, why, and how it makes them feel. Use this to align stakeholders on the problem…

When not to use

• When you haven't done any user research yet
• For internal operational problems
• As a substitute for a PRD
• Not a solution in disguise
• Not a business problem
• Not a feature request
• Not generic

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