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shopify-review-triage

authentic

Turn public 1-3-star Shopify App Store review rows into a P0-P3 triage brief: incident risk, repeated friction, pricing confusion, feature requests, and an explicit needs-human-read bucket.

When to use

• Use when someone wants app store reviews, low-star reviews, or merchant feedback triaged,
• Use when a new 1–3-star review lands on a Shopify app listing and the team has to decide
• Use when a weekly product or support brief is needed across a portfolio of apps plus a few
• Do **not** use it to gather reviews, contact reviewers, or publish replies — see the hard

When not to use

• Keyword matching is **English-only**. Non-English reviews match nothing and land in
• The rubric misses sarcasm, irony, and context, and can misfile a review that mentions
• It sees only the rows the person supplies. It cannot know a listing's full review history, the
• It cannot verify anything. Every P0 it produces is a *candidate*, not a confirmed incident,
• It does not replace environment-specific validation, testing, or expert review. Stop and ask

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