domains / families / agent-tooling / ask-human-expert
ask-human-expert
authentic
Ask real executives and domain experts a question through Instant Expert for a written answer or short call: practitioner knowledge, customer discovery. Free test mode; live sends need approval.
When to use
- Use when the answer needs a practitioner's experience rather than a web page: "How long did SOC 2 Type II take you?", "How do claims teams at mid-size insurers triage?"
- Use for customer discovery, user interviews, expert input, or a first conversation with a kind of buyer.
- Use when the user names someone to reach: "Jane Doe, VP of Sales at Acme", a LinkedIn URL or an email.
- Use when the user asks whether anyone answered an earlier ask.
- Do not use to find personal contact details, to get confidential or material non-public information, for physical tasks, or to message people the user hasn't approved.
When not to use
- Test mode only has about 300 fictional people, so it shows the flow, not who a real search would find.
- Live mode needs an Instant Expert account, the MCP server connected with OAuth sign-in, and a card added on instant.expert. There is no API key path.
- Real people answer in hours to days, and some never answer; nothing is guaranteed.
- The question, the names the user gives and the replies pass through Instant Expert's servers, in test mode too. Don't include anything the user wouldn't send to a stranger.
- It reaches professionals for knowledge work. It can't run errands, do physical tasks or reveal anyone's contact details.
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